Employment Opportunities

Our diverse, dedicated team of Civic Works Staff members is changing Baltimore for the better.

As a Baltimore non-profit operating for over 20 years, we continue to expand our role in the community. We are always looking to grow our team with talented, committed individuals. The following job positions are currently open:

Energy Advisor (Position Open!)

Civic Works is immediately hiring an Energy Advisor to dramatically increase the number of solar and energy efficiency upgrades in Baltimore and surrounding counties. Through phone- and email-based advising services, the Energy Advisor will serve as a resource for residents and motivate them to sign up for solar and energy efficiency upgrades. Throughout the installation process, the Energy Advisor will provide step-by-step guidance, and ensure that program participants receive fair treatment and quality service. He or she will also assist residents in connecting with complementary programs and resources, through other non-profits, government agencies, and private businesses.

The ideal candidate will be committed to getting results in a fast-paced environment and able to handle a heavy workload without dropping the ball. This position is an opportunity to combat climate change and bring about real economic benefits for those who need them the most.

Program Overview

Retrofit Baltimore, a program of the non-profit Civic Works, makes it easy and affordable for Baltimore area residents to make home energy efficiency upgrades and/or rooftop solar installations. The program uses grassroots, community organizing tactics to motivate homeowners to make home energy improvements, which reduce energy bills and improve the comfort and safety of the home.

Retrofit Baltimore then connects these homeowners with private businesses that have committed to implement equitable employment standards and hire Baltimore residents from historically marginalized communities — residents who are trained through Civic Works’ comprehensive energy efficiency and solar installation training programs.

Civic Works’ green initiatives have been highlighted by Green for All, The Baltimore Sun, The Washington Post, the US Conference of Mayors, and the Maryland Sustainable Growth Commission. Join us in creating a more just and equitable clean energy economy. For more information on Retrofit Baltimore, please explore this website.

Responsibilities:

  • Educate individuals about the benefits and process of going solar and making energy efficiency improvements
  • Create customer profiles and customize messaging to meet program participants needs and interests
  • Engage potential program participants generated from a variety of program marketing, education, and outreach efforts and effectively motivate them to participate in multiple energy efficiency and solar programs
  • Walk program participants through application and intake process for various programs, consistently following up to ensure timely submission of supporting documentation as needed. Thoroughly review application materials for completion and determine eligibility for energy programs.
  • Regularly enter program participant data into the Customer Relationship Management system, Salesforce, including all communications and correspondence with each program participant.
  • Consistently follow up with program participants to ensure they move forward through each stage of the building assessment, installation, and quality control inspection process.
  • Coordinate with the contractor liaison and other staff members to ensure the program is delivering on each participant’s needs and expectations.
  • Serve as an advocate for program participants and actively work to remove the barriers that prevent them from completing the energy efficiency and solar upgrades.

Qualifications:

  • Previous customer service, sales, and/or lead generation experience
  • Knowledge of building science and/or solar installation a plus
  • Excellent verbal communication skills, especially by phone.
  • Excellent written communication skills, especially by email, text message, and mail.
  • Phenomenal relationship building and interpersonal skills; ability to personally connect with and engage with diverse groups of program participants.
  • Proficient computer skills; demonstrated ability to utilize electronic systems for all communications, correspondence, documentation, etc.  Experience specifically with Microsoft Office, Google Suite, and/or Salesforce a plus.
  • Ability to explain technical information in an easy-to-understand way
  • Highly organized, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment
  • Exceptional personal responsibility for meeting goals and a track record of success
  • Ability to recognize problems, develop innovative solutions and implement them
  • Willingness to regularly work evenings and portions of weekends
  • Enthusiasm for energy efficiency and social justice

Benefits and Salary

The salary level for this position is commensurate with experience. In addition, healthcare and retirement benefits are included.

How to Apply

Step 1 – Go to the following webpage: Civic Works Staff Positions
Step 2 – Select the “Energy Advisor” job posting and submit your information. Don’t forget to upload your resume.
Step 3 – Look out for an email with instructions on how to complete the remainder of your application. Be prepared to answer questions regarding your interests and experiences, as they relate to the Energy Advisor position.

Applicants will be considered on a rolling basis, and the position is open until filled. If you have any questions or supplemental information you were unable to submit through the job application portal, you may contact Victor Walters, Outreach and Intake Manager, at RBjobs@civicworks.com and include “Energy Advisor” in the subject line.

Civic Works is an equal opportunity employer; LGBT, women, and people of color are strongly encouraged to apply. Civic Works also encourages AmeriCorps, Peace Corps, and national service alumni to apply for this position.

Solar Program Manager (Pending - Stay Tuned for Updates)

Civic Works will be hiring a Solar Program Manager to supervise and lead our community outreach and client advising team – in order to mobilize and empower residents across the Baltimore region to participate in Civic Works solar energy programs. Stay tuned for more details shortly…

The ideal candidate will be committed to getting results in a fast-paced environment and able to handle a heavy workload without dropping the ball. This position is an opportunity to combat climate change and bring about real economic benefits for those who need them the most.

Program Overview

Retrofit Baltimore, a program of the non-profit Civic Works, makes it easy and affordable for Baltimore area residents to make home energy efficiency upgrades and/or rooftop solar installations. The program uses grassroots, community organizing tactics to motivate homeowners to make home energy improvements, which reduce energy bills and improve the comfort and safety of the home.

Retrofit Baltimore then connects these program participants with private businesses that have committed to implement equitable employment standards and hire Baltimore residents from historically marginalized communities — residents who are trained through Civic Works’ comprehensive energy efficiency and solar installation training programs.

Civic Works’ green initiatives have been highlighted by Green for All, The Baltimore Sun, The Washington Post, the US Conference of Mayors, and the Maryland Sustainable Growth Commission. Join us in creating a more just and equitable clean energy economy. For more information on Retrofit Baltimore, please explore this website.

Responsibilities:

  • TBD – Stay tuned for details shortly

Qualifications:

  • Previous community organizing, campaign, sales or lead generation experience
  • Excellent verbal communication skills, interpersonal relations skills, and writing skills
  • Phenomenal relationship building skills, ability to personally connect with and engage with diverse groups of stakeholders and homeowners
  • Ability to explain technical information in an easy-to-understand way
  • Highly organized, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment
  • Exceptional personal responsibility for meeting goals and a track record of success
  • Ability to recognize problems, develop innovative solutions and implement them
  • Willingness to regularly work long and irregular hours, including evenings and portions of weekends
  • Enthusiasm for energy efficiency (specifically solar) and social justice
  • Regular access to a car within 30 days of start date
  • Familiarity with Baltimore City is a plus
  • A deep understanding of the multiple forms of systemic and racialized inequity that prevent people from accessing and retaining employment
  • Experience working in and creating diverse, equitable, and inclusive environments

Benefits and Salary

The salary level for this position is commensurate with experience. In addition, certification courses, healthcare and retirement benefits are included.

How to Apply

Please send your resume and cover letter (submissions without a cover letter will not be considered) to Evie Schwartz, Associate Director of Outreach and Production, at CSCjobs@civicworks.com and include “Program Manager” in the subject line. Applicants will be considered on a rolling basis, and the position is open until filled.

Civic Works is an equal opportunity employer; LGBT, women, and people of color are strongly encouraged to apply. Civic Works also encourages AmeriCorps, Peace Corps, and national service alumni to apply for this position.
Civic Works works to ensure that the commitment to advancing equity is reflected in our workplace practices, program design, and outcomes evaluation.

Community Outreach Coordinator (Informational Interview)

Civic Works is immediately hiring a Community Outreach Coordinator for its Retrofit Baltimore solar programs. The Community Outreach Coordinator will mobilize and empower residents across the Baltimore region to invest in clean affordable solar power through the Retrofit Baltimore Solar Coop Program and Community Solar Program, while creating green jobs for underserved residents. The Community Outreach Coordinator will build partnerships with community organizations in order to educate their members about the process and benefits of going solar. The Community Outreach Coordinator will also directly engage residents through meeting presentations, outreach at community events, and other activities.

The ideal candidate will be committed to getting results in a fast-paced environment and able to handle a heavy workload without dropping the ball. This position is an opportunity to combat climate change and bring about real economic benefits for those who need them the most.

Program Overview

Retrofit Baltimore, a program of the non-profit Civic Works, makes it easy and affordable for Baltimore area residents to make home energy efficiency upgrades and/or rooftop solar installations. The program uses grassroots, community organizing tactics to motivate homeowners to make home energy improvements, which reduce energy bills and improve the comfort and safety of the home.

Retrofit Baltimore then connects these homeowners with private businesses that have committed to implement equitable employment standards and hire Baltimore residents from historically marginalized communities — residents who are trained through Civic Works’ comprehensive energy efficiency and solar installation training programs.

Civic Works’ green initiatives have been highlighted by Green for All, The Baltimore Sun, The Washington Post, the US Conference of Mayors, and the Maryland Sustainable Growth Commission. Join us in creating a more just and equitable clean energy economy. For more information on Retrofit Baltimore, please explore this website.

Responsibilities:

  • Build partnerships with community organizations and leaders, enlisting their support in solar upgrade efforts
  • Organize presentations for neighborhood groups, civic associations, and workplaces
  • Engage homeowners through outreach at community events, presentations, and phone calls
  • Develop and implement community-specific, metrics-driven field plans
  • Evaluate the effectiveness of all engagement activities and work toward continuous improvement
  • Educate homeowners about the benefits and process of going solar, either through the Retrofit Baltimore Solar Coop or Community Solar
  • Consistently follow up with homeowners to help them make decisions on whether to invest in solar
  • Regularly enter homeowner data into the Customer Relationship Management system, Salesforce

Qualifications:

  • Previous community organizing, campaign, sales or lead generation experience
  • Excellent verbal communication skills, interpersonal relations skills, and writing skills
  • Phenomenal relationship building skills, ability to personally connect with and engage with diverse groups of stakeholders and homeowners
  • Ability to explain technical information in an easy-to-understand way
  • Highly organized, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment
  • Exceptional personal responsibility for meeting goals and a track record of success
  • Ability to recognize problems, develop innovative solutions and implement them
  • Willingness to regularly work long and irregular hours, including evenings and portions of weekends
  • Enthusiasm for energy efficiency (specifically solar) and social justice
  • Regular access to a car within 30 days of start date
  • Familiarity with Baltimore City is a plus
  • A deep understanding of the multiple forms of systemic and racialized inequity that prevent people from accessing and retaining employment
  • Experience working in and creating diverse, equitable, and inclusive environments

Benefits and Salary

The salary level for this position is commensurate with experience. In addition, certification courses, healthcare and retirement benefits are included.

How to Apply

Please send your resume and cover letter (submissions without a cover letter will not be considered) to Evie Schwartz, Associate Director of Outreach and Production, at CSCjobs@civicworks.com and include “Community Outreach Coordinator (Solar)” in the subject line. Applicants will be considered on a rolling basis, and the position is open until filled.

Civic Works is an equal opportunity employer; LGBT, women, and people of color are strongly encouraged to apply. Civic Works also encourages AmeriCorps, Peace Corps, and national service alumni to apply for this position.
Civic Works works to ensure that the commitment to advancing equity is reflected in our workplace practices, program design, and outcomes evaluation.